Post by account_disabled on Jan 22, 2024 8:21:31 GMT
In this cruel world, kind unicorns do not exist, man is a wolf to man and everyone cares only about themselves. It’s all the more important to show customers that you think about their benefits too. Promotions and gifts are all good, but temporary. But a number that the buyer can always call for free is already a competitive advantage. Reading time 7 minutes What are the benefits of using a number in 800 format? How to connect an 800 number Possibilities of toll free numbers Analytics Flexible settings Who are 800 numbers suitable for? Numbers to which calls are free for the caller are a global standard that appeared in the USA in the late 60s. In the West, such a number is called toll-free or green number.
The Fax Lists code may vary depending on the country. For example, in Ukraine it is 0-800, and in Thailand 1-800. But the essence is the same - a call to such a phone is free for the caller. Regardless of whether he is calling from a smartphone or a mobile phone and where he is. The person who receives the call pays for the call. Communication via the 800 number is carried out using SIP telephony, i.e. via the Internet. There are no such phones for analogue networks. To better understand the features and capabilities of communication via SIP, read the article “In simple words: What is SIP telephony” . What are the benefits of using a number in 800 format? According to statistics, toll-free numbers receive on average 30-40% more calls than regular numbers. This improves the image, because it shows that the company cares about customers, eliminating unnecessary costs.
Increases brand loyalty when used as a hotline. The buyer can learn more about the product and receive information support after purchasing the product. And don’t worry that money is written off for every minute of conversation. Some customers are put off by the fact that the website contains a number from a different region. For example, a potential buyer may have the impression that the store operates only in a specific city. By seeing a national number, the client understands that the company operates throughout the country. An 800 number is usually multi-line. If 5 clients dial it at the same time, four of them will not hear short beeps. Calls will be received on different phones, and all calls will be processed by operators.
The Fax Lists code may vary depending on the country. For example, in Ukraine it is 0-800, and in Thailand 1-800. But the essence is the same - a call to such a phone is free for the caller. Regardless of whether he is calling from a smartphone or a mobile phone and where he is. The person who receives the call pays for the call. Communication via the 800 number is carried out using SIP telephony, i.e. via the Internet. There are no such phones for analogue networks. To better understand the features and capabilities of communication via SIP, read the article “In simple words: What is SIP telephony” . What are the benefits of using a number in 800 format? According to statistics, toll-free numbers receive on average 30-40% more calls than regular numbers. This improves the image, because it shows that the company cares about customers, eliminating unnecessary costs.
Increases brand loyalty when used as a hotline. The buyer can learn more about the product and receive information support after purchasing the product. And don’t worry that money is written off for every minute of conversation. Some customers are put off by the fact that the website contains a number from a different region. For example, a potential buyer may have the impression that the store operates only in a specific city. By seeing a national number, the client understands that the company operates throughout the country. An 800 number is usually multi-line. If 5 clients dial it at the same time, four of them will not hear short beeps. Calls will be received on different phones, and all calls will be processed by operators.