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Post by shiyabul on Aug 20, 2024 7:15:30 GMT
Calabrio research shows, howeve INTEGRATION Good Brand Guardians have the resources they need to immediately solve complex customer challenges and nurture strong relationships. And effective managers use real-time information to evaluate and improve agent performance. But both of these scenarios require better data. In the next few years, brands will accelerate deployment of the right tools to gather data from both inside and outside of their organizations. They will further break down data silos in order to https://lastdatabase.com/ leverage the data in ways that will move the brands forward. Immense amounts of data exist: social media, customer interaction preferences, sales, behavioral, historical, and more. But unless we can harness it and aggregate it, it won’t provide value. We’ll see brands move faster to remove data silos, streamline entry points, and implement efficient, repeatable ways of sharing information across departments. We will see more automation of data capture in order to create a single source of truth and make it easy for all departments to work with real-time data. ADOPTING INTEGRATED ARTIFICIAL INTELLIGENCE (AI) AND MACHINE LEARNING TO EXTRACT KNOWLEDGE Most companies I have talked to say that they have plenty of data. But what they are missing is a way to extract usable information that they can apply to daily business.
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